eHairPOS is a salon POS and store management system built for the hairdressing industry. Three apps — BOSS for owners, POS for staff and GO for members — cover online booking, checkout, member wallets, commission and reporting.

Global shared basic settings Appointments Promotion purchases Checkout Performance & payroll Operational reports "Physical product" inventory management

[POS] Group feature: when a customer wants to use someone else's session pass

When a mother brings her child to the store, the staff member can add a "group" to the mother's profile and add her child to it This way, the child can use the session pass the mother has already purchased The following instructions use the example of a child wanting to use their mother's session pass Open the POS app Search by the mother's name or phone number to find her profile Tap the "Group" feature button Edit the mother's "existing" group and add the child to the group Go back to the search list and find the child's profile Tap the "Promotions" feature to view and use the mother's session pass under the child's profile

FAQ

Frequently asked questions

Q: What problems does a salon POS system solve?

It removes the cost of phone bookings, handwritten ticket errors, untracked stored value and packages, slow commission maths, and revenue data scattered across stores. Everything syncs automatically.

Q: How do I start a free trial?

No application needed. Download eHairBOSS from the App Store, install it, and the free trial starts immediately — with free credits granted on activation.

Q: Which devices are supported?

iPhone and iPad, so you can work at the front desk or manage the salon on the move.

Q: Can I manage multiple stores?

Yes. Single salons and chains are both supported. The owner app sets products, pricing, staff permissions and payroll rules per store, with cross-store revenue reporting.

Q: How are stored value, packages and points handled?

The member wallet combines stored value, package tickets, coupons and points. Salons define rules and promotions, and members check balances and history anytime in the GO app.

Q: How is stylist commission and payroll calculated?

Owners set performance formulas and commission rates; the system calculates individual performance and bonuses automatically, generates payroll in one click, and shows stylists their numbers live.

Q: How long does onboarding take?

Most salons finish the basic setup and start issuing tickets the same day. Once products and services are imported you are live; our specialists can help if needed.

Q: How is eHairPOS priced? Is there a monthly fee?

eHairPOS requires no application and no contract lock-in — install and start your free trial. Free credits are granted when you activate the service, and pricing depends on the number of stores and your usage. Contact us via LINE or Messenger for a quote.

Q: Can salons across every city use eHairPOS?

Yes. eHairPOS is a cloud salon system available everywhere. Salons, hair studios and one-person workshops can activate directly from the App — no on-premise server or wiring required.

Onboarding, trials and features of the eHairPOS salon POS system. Can't find an answer? Talk to our team.

What is eHairPOS?

What problems does a salon POS system solve?

How do I start a free trial?

Which devices are supported?

Can I manage multiple stores?

How are stored value, packages and points handled?

How is stylist commission and payroll calculated?

How long does onboarding take?

How is eHairPOS priced? Is there a monthly fee?

Can salons across every city use eHairPOS?

Is it suitable for a small studio or one-person salon?

Can it replace paper booking books and manual LINE scheduling?

Can existing client and transaction history be migrated?

Will the system slow down at peak salon hours?

How is eHairPOS different from a generic F&B POS?

Knowledge base

Official eHairPOS how-to answers

The complete operating guide for the BOSS, POS and eHairGO apps, with step-by-step screenshots. Original articles are written in Chinese.

58 answers

OverviewFeature overview

OverviewData setup and tutorial

Please follow the steps below to set up the store-wide shared basic data in the BOSS app

Step 01. Store

1. Store management

Additional

1. Set business hours

Step 02. Staff

1. Job title management
2. Staff management

Additional

1. Change a staff member's position
2. Reset a staff member's POS account password

Step. 03 Products and payment methods

1. Category management
2. Product management
3. Price setup
4. Cost setup
5. Supplier management
6. Payment/refund methods

Additional

1. What happens after disabling a product category?
2. How to edit a product type
3. Set a product's reward points
4. Set a product's availability by store
5. What happens after a product is taken off the shelf?

Step. 04 Promotions and session passes

1. Discount coupon management
2. Session pass management
3. Prepaid plan management

Additional

1. How to change the service bound to a session pass

Step. 05 Sales & commission

1. Product type
2. Specific sub-category
3. Specific product
4. Session pass sales
5. Tier templates
6. Employee tier settings
7. Parameter settings: performance settings

Additional

1. The difference between performance and commission?
2. How to adjust the performance commission earned after an order has been checked out成

Once the data is set up, you can proceed with operations in the POS app

Member management

1. Member data
2. Add/view promotions on a member's profile

Appointments

1. Designers can set their own appointment times

Additional

1. If I work at multiple stores, how do I set different "appointment slots"

Checkout

1. Creating an order and checkout
2. Order records
3. Delete an order

Shared usage

1. Create a shared-usage record for supplies used

Income & expenses

1. Extra income/expense records

Other

1. Where to view the current app system version when reporting an issue?
2. Feature guide

BookingeHairGO App feature introduction

BookingHow do I add appointment option items?

BookingHow do I set customer appointments to require approval before they count as confirmed?

Booking[POS] If I work at multiple stores, how do I set the "available appointment times" for each different store?

Checkout & orders[POS] How do I create an order?

Open the POS app
Search by name or phone number to find the member for the order
Tap the "Create order" button to enter the cart screen
Select the products to purchase
Tap the button in the top right corner to proceed to the order screen
Once the data is filled in, tap "Checkout" to go to the confirmation screen
Preview the checkout details and, once confirmed, complete the checkout

Tutorial video: https://www.youtube.com/watch/EMkr-t8mvWc

You can additionally enable "Show customer note reminder when creating an order"

Checkout & orders[POS] Where can I find records of orders that have already been checked out?

Checkout & orders[POS] How do I delete an order

Members[POS] Member interface feature overview

Products[BOSS] How do I create product categories?

Products[BOSS] What happens after disabling a product category

Products[BOSS] How do I add a product?

Products[BOSS] How do I edit a product's type

Products[BOSS] How do I set product prices, e.g. base price, store price, position price — and what are the differences between these price types?

Open the BOSS app
Go to Settings > "Products" > "Price management"
Select the price type you want to manage, then find the product to adjust its price

Base price
The product's standard price
(If no "store price" or "position price" is set, the system will automatically use the "base price") Store price

Store price
The price set for a specific store
(If a "position price" is set, the "store price" will not take effect)

Position price
A price set specifically for a designer
(If both "store price" and "position price" are set, the system will prioritize the "position price")

Base price: https://youtu.be/RObJiM8q4E0?si=uvoK5oU4RX5YPxFp

Store price: https://www.youtube.com/watch/0PORy2Lq7Gg

Position price: https://www.youtube.com/watch/BmzgKFfeXZQ

Products[BOSS] How do I set a product's reward points

Products[BOSS] How do I set whether a product is available or not at each store?

Products[BOSS] What happens after a product is taken off the shelf?

Products[BOSS] How do I set up supplier information

Products[BOSS] How do I add a supplier and cost to a product's data

Inventory[BOSS] How do I view a product's store inventory

Inventory[BOSS] How do I register or adjust a product's store inventory quantity

Inventory[BOSS] How do I view a product's store inventory change history

Promotions[POS] Member promotions interface overview

Promotions[BOSS] How do I add a discount coupon?

Promotions[BOSS] How do I add a session pass?

Promotions[BOSS] If I want to change the service bound to a session pass to a different item, what should I do?

Promotions[BOSS] How do I add a prepaid (top-up) plan?

Promotions[MyStore admin] How do I manually change the quantity of promotions on a customer's account?

[Via BOSS App]

Open the BOSS app
Go to Settings > "MyStore admin" to open the store's admin webpage
Enter MyStore admin and tap "Member center"
Tap the "promotion records" of the member you want to change
Select the promotion type to change
Tap the change button
Enter the change data
Once the change is complete, you can look up the record here

[Via POS App]

Open the POS app
On "Home", tap "More" in the bottom right to enter the feature menu, then tap "MyStore admin" under Store to open the store's admin webpage
Enter MyStore admin and tap "Member center"
Tap the "promotion records" of the member you want to change
Select the promotion type to change
Tap the change button
Enter the change data
Once the change is complete, you can look up the record here

Staff[BOSS] How do I create a staff profile and set up a POS account password?

Staff[BOSS] How do I add or edit a staff member's position

Open the BOSS app
Go to Settings > "Staff" > "Staff list"
Tap the staff member you want to edit to enter the view screen
Tap the "Edit" button in the top right corner
Tap "Employee positions" to enter the edit screen
On the "Employee positions" page, you can add or edit this staff member's positions
When done, tap the "Confirm" button in the top right corner
Tap the "Save" button in the top right corner to save the data

How to use:

You can give a staff member different positions at different stores, e.g. a designer at Store A and an assistant at Store B

You can give a staff member multiple positions at the same store, e.g. both a designer and an assistant at Store A

You can grant different POS permissions based on a staff member's position, e.g. give employee A regular permissions and employee B admin permissions

Notes:

Position: a staff member must have a position at a store to switch to that store in POS and view its data

POS permissions: divided into "Manager" and "Staff" — managers can use more operational features and view statistical reports

Tutorial video: https://www.youtube.com/watch/YzCUTVlH7TY

Staff[BOSS] What should I do if I forget the POS account password?

Staff[POS] How does a staff member set their own working hours and time off

Open the POS app
Go to Home, tap "More" in the bottom menu to enter the feature menu
Select the "Appointment slots" feature
Choose to add "Available slots", "Unavailable slots", or "Extra slots"

Differences between the three features

Available slots: the regular, fixed times that can be booked, e.g. every Monday to Friday 11:00–21:00

Unavailable slots: specific dates when the store is closed or not open for bookings, e.g. 10/3 and 10/19 are unavailable all day.

Extra slots: additional booking times opened outside the regular schedule (not the usual hours), e.g. bookings are open on 10/8 and 10/14.

Regularly available booking times: https://youtube.com/watch/awSQfajtrWA?si=JSuXZnlX_3SJbi7s

Unavailable booking times: https://youtube.com/watch/IVBugQul9es?si=75HSjdMnv6Nx26HN

Extra available booking times: https://www.youtube.com/watch/FDjbrG_qmOc

Staff[BOSS] How do I add or edit job titles shared across all stores?

Sales & commission[BOSS] What is "performance"? What is "commission"? What's the difference between performance and commission

Performance: Items whose type is set to "performance" will first go through "tier conversion" before being converted into salary
- You can set "performance tiers" so that reaching a certain performance level earns an additional, higher profit percentage

Commission: Items whose type is set to "commission" will have their subsequent percentage or fixed payout become the employee's salary directly

Sales & commission[BOSS] How do I set staff performance commission for a broad category of technical services or physical products

Sales & commission[BOSS] How do I set staff performance commission for a specific sub-category

Sales & commission[BOSS] How do I set staff performance commission for a specific product

Sales & commission[BOSS] How do I set the performance commission for session pass sales

Sales & commission[BOSS] How do I set up a performance tier template

Sales & commission[BOSS] How do I set individual performance tiers for a staff member

Sales & commission[POS] If I want to adjust the performance commission earned after an order has been checked out, how do I do that

Payroll[BOSS] How do I set the base salary for each staff member

Payroll[BOSS] How do I set up variable salary items

Payroll[BOSS] How do I pay out monthly salaries to staff

Open the BOSS app
Go to Settings > "Payroll" > "Salary payment"
Select the staff member to pay

Regular salary items: includes base salary, position performance, and position commission

Variable salary items (optional, can be checked or not): variable items already set up in BOSS, such as holiday allowances, performance bonuses, etc.

Temporary items: additional additions/deductions for the month, such as beverage costs

Tutorial video: https://www.youtube.com/watch/WTI2kxXZjLo

Payroll[BOSS] How do I view the monthly salary records paid to staff

Stores[BOSS] How do I add a new store?

Stores[BOSS] How do I set a store's business information

Income & expenses[POS] How do I record extra income/expenses, e.g. rent, electricity bills, etc.

Shared splits[POS] How do I create a shared-usage record for supplies used?

Settings & Excel data[BOSS] When points and discount coupons are used during checkout, how do I set the cost absorbed during performance calculation?

Settings & Excel data[BOSS] How do I add a payment method for customer purchases

Settings & Excel data[BOSS] What is the net profit analysis table? How do I set it up and view the data?

Settings & Excel data[BOSS/POS] When reporting an issue and asked for the system version, where can I find the current app version?

Settings & Excel data[MyStore admin] I need detailed operational data — where can I export it as an Excel file?

[Via BOSS App]

Open the BOSS app
Go to Settings > "MyStore admin" to open the store's admin webpage
Enter MyStore admin and tap "Dashboard"
Tap the button in this area to export the corresponding Excel report

[Via POS App]

Open the POS app
On "Home", tap "More" in the bottom right to enter the feature menu, then tap "MyStore admin" under Store to open the store's admin webpage
Enter MyStore admin and tap "Dashboard"
Tap the button in this area to export the corresponding Excel report

Settings & Excel data[MyStore admin] How do I directly view the performance of all staff members?

[Via BOSS App]

Open the BOSS app
Go to Settings > "MyStore admin" to open the store's admin webpage
Enter MyStore admin and tap "Actual performance monthly report"

[Via POS App]

Open the POS app
On "Home", tap "More" in the bottom right to enter the feature menu, then tap "MyStore admin" under Store to open the store's admin webpage
Enter MyStore admin and tap "Actual performance monthly report"

Still have questions?

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